September 28, 2020
While much of our attention is on the near-term and getting through the worst of COVID-19 travel bans and restrictions, we’re hoping that the revised reservation policy below will help you start planning your future polar trip aboard our 114-passenger Sea Spirit and i/b 50 Years of Victory.
With this in mind – and to further encourage you to reserve the departure date and cabin category that most suit you – we’ve relaxed our deposit policy for all new bookings for Arctic, Antarctic and North Pole voyages *:
* This offer is valid for any new reservation for any departure that is available on our website, based on availability. Please note that cancellation & refund policies for “Relaxed Reservations” are slightly different from our normal Terms & Conditions in that any new reservation cancelled from 119 to 91 days prior to departure is subject to just 10% cancellation fee rather than the usual 20%.
Update: September 22, 2020
Dear Travelers and Partners,
Poseidon Expeditions is postponing its planned operations of the Sea Spirit for the upcoming 2020-21 Antarctic season. We regret the disappointment this causes to our valued guests and travel partners. But in light of continuing obstacles beyond our control, it is the only practical option and is a decision that we do not make lightly.
COVID-related impediments such as a safe-return-to-port protocol in Antarctic gateway countries as well as the border and airline restrictions that continue to plague international travel are the primary basis for our decision. There has not been enough progress in these areas to allow us to proceed in a way that ensures the health and well-being of passengers, staff and crew.
2020-21 Antarctic season Postponement & Re-Booking Procedure
We look forward to working with both travel partners and guests to secure a suitable future Antarctic departure. Thank you for your patience and understanding.
If you or your clients have a reservation on any Sea Spirit departure for the upcoming 2020-21 Antarctic season – October 2020 through February 2021 – please contact your Poseidon reservation manager for assistance in re-booking your reservation.
No re-booking fees are applied; the net paid amount to-date will be used in full as a cruise credit for the transferred reservation, with no portion refundable at this time;
The re-booking or transfer can be made only once; final payment is due 90 days prior to the departure date scheduled for the 2021-22 season. Poseidon’s regular cancellation policy does not apply;
If you are unable to re-book a similar Antarctic cruise during the 2021-22 season, you are eligible for a cruise credit or voucher that can be applied to any cruise with Poseidon Expeditions;
The cruise credit or voucher will be valid until December 31, 2021. In case it is not redeemed within that time period, it can be extended or a full refund will be paid to you before January 31, 2022. Your travel manager will gladly assist you with any of the available options;
The value of the cruise transfer vouchers is protected by our depositing it in full in separate non-operating accounts.
The cruise credit or voucher can be transferred to any other person of your choice.
Poseidon Expeditions is committed to providing our travelers, crew and staff the utmost in health security and peace-of-mind as they explore the Antarctic Peninsula, South Georgia and the Falkland Islands during the upcoming 2020-21 season.
At present, our land-based Operations Team is working intensely to ensure maximum safety for its guests aboard the 114-passenger Sea Spirit. Many of our planned Coronavirus-related protocols are, and will continue to be, supported by guidelines and recommendations from international health and cruise safety authorities. These include the World Health Organization (WHO); Centers for Disease Control (CDC); Cruise Lines International (CLIA); and, in conjunction with the ship’s technical management team at Cruise Management International (CMI), VIKAND, a leading expert in global maritime medical operations and healthcare.
Poseidon is also staying abreast of polar-specific guidelines and protocols regarding COVID-19 related to both the Antarctic and Arctic ecosystems, through its affiliation with the International Association of Antarctica Tour Operators (IAATO) and the Association of Arctic Expedition Cruise Operators (AECO). Both of these organizations have established COVID-19 task forces in order to establish best practices in the field and aboard expedition ships that actively explore these polar regions. This work is continuing over the next few months and beyond at an accelerated pace.
As such, our health and safety protocols are based on the above-mentioned guidelines and recommendations and as well as our own methodologies for ensuring the highest standard of prevention and care. These are focused in the following areas: Crew and Staff Readiness; Medical Team Readiness; Clean-Ship Assurances; Pre-Boarding Requirements; Onboard Prevention and Hygiene, and; Landings and Expedition Operations.
We continue to monitor the best practices and innovations currently being developed for testing, screening, health checks, shipboard sanitation, as well as social distancing and other effective means of infection prevention, and to incorporate these relevant guidelines and procedures into the health and safety protocols for our Sea Spirit.
Rest assured that as health organizations and the cruise industry continue to develop best practices and procedures for expedition vessels in the Antarctic environment, Poseidon Expeditions will incorporate these into its standard protocols.